Frequently Asked Questions
Everything you need to know about shopping with Skall Studio.
What are your shipping rates and delivery times?
We offer worldwide shipping via premium carriers. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location.
How can I return an item?
You can return any unworn, unwashed items with original tags attached within 14 days of receipt. Please visit our Returns Portal to generate a shipping label and initiate the process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably produced?
Quality and sustainability are at the heart of Skall Studio. We prioritize natural fibers like organic cotton, linen, and recycled wool, working exclusively with ethical manufacturers.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international customs and duties coverage?
For orders outside the EU, customs duties and local taxes may apply upon arrival. These charges are the responsibility of the customer unless specified otherwise at checkout.